For delivery on or before February 14th to any United States address, please place your order by the following deadlines...
• Noon PST on Monday February 4th with Standard shipping.
• Noon PST on Wednesday February 6th with FedEx 2-Day shipping.
• Noon PST on Thursday February 7th with FedEx Overnight shipping.
For delivery on or before February 14th to any international address, please place your order by the following deadline...
• Noon PST on Friday February 1st with Expedited shipping.
Please note that expedited shipping must be selected at checkout.
Can I include a gift note to my Valentine? Can you gift wrap my present?
Unfortunately we are unable to include a gift note at this time. We will send you a tracking number when your sweetie's order ships, send them a cryptic text on delivery day 😘
We are unable to offer gift wrapping at this time, so sorry about that!
Do you sell giftcards?
We do! You can purchase them here. If you would like a different denomination that is not listed on the website, please email customer support at email@example.com
A note on turnaround:
During holidays and other impacted periods our production time can take up to 4-6 business days. If you are placing an order near our deadlines and need your goods prior to Valentine's Day, we recommend expedited shipping and ordering as soon as possible. We are unable to guarantee arrival dates (other than by the holiday itself) during impacted periods like these. Layflat Albums are our most premium and hand made product, and can take 5-7 business days to print and ship during holiday periods.
Can I check on the status of my order?
On your confirmation e-mail there is a link to your status page. This will let you know if your order is still in production. We are unable to let you know exactly where in the process it is (it's a bit of a needle in the haystack situation), but this link will update as soon as your order ships.
We will send a separate tracking e-mail when your order leaves the building. For all updates we recommend making sure that e-mails from @socialprintstudio.com are whitelisted on your e-mail service so that you can be in the loop!
How can I track my order?
We will send you a separate tracking e-mail the moment your order leaves the building. If this email goes missing, you can also click on the status link from your confirmation e-mail. The tracking number will be listed on this status page if your order has shipped.
I am in a romance induced panic, can I be reassured by a human?
Of course! Drop customer service a line at firstname.lastname@example.org